Susan Dobson T/A The Yorkshire Dales Flower Company
Tel: 07823 347 561
Information Collection and Use
The Yorkshire Dales Flower Company is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Yorkshire Dales Flower Company collects information from our users at a number of different points depending on how you use and interact with our website.
Log File Analytics & Google Analytics
Our web server records IP addresses and writes these to log files that allow us to analyse visitor numbers on this website, track user’s movement around the website and from page to page, we use this information to see how visitors use and interact with our website.
Google Analytics is implemented on this website and collects various data points from visitors to the website. IP Addresses are used to distinguish visitor numbers to the website. Google Analytics will record the country you access this website from using your IP Address. Data gathered by Google Analytics allows us to analyse visitor numbers on this website, track user’s movement around the website and from page to page, we use this information see how visitors use and interact with our website. Google Analytics data is stored for a period of 26 months which allows us to build a year upon year picture of visitor numbers to our website.
Data gathered by Google Analytics may be stored outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://policies.google.com/privacy/frameworks?hl=en&gl=de
You can find out more about Google’s position on privacy as regards its analytics service at https://support.google.com/analytics/answer/6004245?hl=en-GB
Contact Form & Email Submissions
If you submit an enquiry through our contact form or via email, that enquiry will be emailed to a mailbox monitored by employees of The Yorkshire Dales Flower Company, the email is then stored securely on our email server which enables us to respond to your enquiry.
Your enquiry may be forwarded to one or multiple mailboxes within The Yorkshire Dales Flower Company to ensure it is dealt with and acted upon by the apprioriate person. If you submit an enquiry through our contact form or via email a copy of that message will be stored on our web server and will be deleted after 14 days or once the enquiry is effectively dealt with.
This website utilises SSL encryption. Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser, or a mail server and a mail client (e.g., Outlook).
SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely.
This website is backed up on a regular basis for security and disaster recovery purposes. The backups are stored securely with Dropbox. Dropbox may store these backups outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://www.dropbox.com/privacy
Website backups will be stored for a maximum of 30 days before being deleted.
Services & Contracts
When you order a service with The Yorkshire Dales Flower Company, the company or individual details provided to us will be entered in to our accounting system. The details entered are Company or Individual Name, Contact Name, Contact Address, Contact Email Address.
It is important to note that accounting records relating to orders for services placed with The Yorkshire Dales Flower Company will be stored for a period in line with U.K. tax and accounting regulations. This period is set by the U.K. Government and is currently 6 years, or longer if the records show a transaction that covers more than one accounting period.
Links to other websites
This website contains links to other websites. Please be aware that The Yorkshire Dales Flower Company is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects information. This privacy statement applies solely to information collected by this website.
Embedded content from other websites
Notification of Changes
Accessing & Updating Your Information
You have the right to access, update and delete your personal information. You retain all rights to your personal information and data and can access it at anytime. The Yorkshire Dales Flower Company will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
If you would like to access your personal data or know what data The Yorkshire Dales Flower Company holds about you, please contact us using the details below:
Phone: 07823 347 561
Email Susan Dobson: email@example.com
We aim to acknowledge data access requests within five working days of receipt. We aim to fully respond to access requests within 30 days.